Practical workshop "the Organization of Working Time. Stress Management and Risk. Self Coaching.
Team Coaching. Relaxation Techniques"
2015-09-03. Our lecturers have conducted training sessions according to the ERCC project Erasmus+ KA1. A variety of teaching methods (tests, practical assignments, World Cafe, autobiographical method, drawing Fractals and others) received a positive evaluation by participants.
"Conflict and stress management in the face of economic crisis"
The economic crisis is not just financial but even more the psychological risk to the society. It‘s outcome usually are negative emotions, stress, conflicts, which is reflected not only in company’s intercommunication, but also in communication with customers. Declining wages, rising prices, the risk of dismissal ... All this only contributes to nowadays so widespread stress and tension.
Programme of trainings:
Psychological stress management. Stress control:
Business communication in stress situations - how to manage your own behaviour and feelings:
Customer service culture: problematic situations and their personal reactions to repression:
Practical management of conflicts and stressful situations: